Waze009 Privacy Policy — How We Protect the Personal Information of Malaysian Users
This Privacy Policy explains how waze009 collects, uses, stores, and protects the personal information of users who access our platform. Your privacy is our priority and we are committed to handling your data responsibly.
Effective date: 1 January 2026. This policy may be updated from time to time.
What information is collected when you use this platform?
Waze009 collects various categories of information from users to provide a safe and seamless service. Data collection is limited strictly to what is necessary for platform operations and is never collected in excess.
Full name, email address, phone number, date of birth, and encrypted password collected at registration. This information is required for identity verification and account management.
Device type, operating system, browser version, IP address, and session data. This information is used to ensure platform compatibility and detect suspicious access.
Transaction records in MYR (RM), including deposit and withdrawal history via FPX, Touch 'n Go, and bank transfer. Full card or bank account details are not stored in waze009's systems.
Game history, betting activity, login frequency, session duration, and interactions with platform features. This data is used to improve the user experience and detect unusual usage patterns.
- Information Collected
- Purpose of Data Use
- Cookies & Tracking
- Security & Data Storage
- Third-Party Sharing
- User Rights & Contact Us
How does waze009 use your information?
Every category of data collected has a clearly defined and limited purpose.
Processing registrations, logins, deposits, and MYR fund withdrawals. Without this basic information, the platform cannot operate safely and correctly for each user.
Detecting and preventing fraudulent activity, unauthorised access, money laundering, and system abuse. Analysing login and transaction patterns helps us protect every user account.
Usage data is analysed in aggregate to understand how users interact with the platform. This helps us improve navigation, load speeds, and the overall user experience.
Sending important account-related notifications such as transaction confirmations, security alerts, or policy updates. Marketing communications are only sent to users who have given their consent.
Maintaining transaction records and user information as required by applicable laws. These records may be submitted to the relevant authorities when ordered by a court or regulatory body.
Account information is used to verify user identity during support sessions and to resolve disputes or queries more quickly and accurately.
How are cookies and tracking technologies used on this platform?
The waze009 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you access the website.
Waze009 uses several types of cookies. Session cookies are required to maintain your login state during an active session and are automatically deleted when you close your browser. Preference cookies store your settings such as interface language. Analytics cookies help us understand how users navigate the platform in aggregate, without identifying individuals personally.
You can manage and delete cookies through your browser settings. However, disabling session cookies may affect core platform functionality such as staying logged in. waze009 does not use third-party cookies for targeted advertising.
How secure is your data, and where is it stored?
Waze009 implements strict technical and organisational security measures to protect users' personal information from unauthorised access, disclosure, alteration, or destruction. All communications between user devices and waze009 servers are protected by industry-standard SSL/TLS encryption.
User passwords are stored in irreversible hashed form — meaning your original password is never stored in our system in readable format. Access to the user database is restricted to authorised personnel only and is subject to role-based access controls.
User data is retained for as long as necessary for platform operations and legal compliance. Financial transaction records in MYR are kept in accordance with applicable financial compliance requirements. When data is no longer needed, it is securely deleted or anonymised.
Is your information shared with third parties?
Waze009 does not sell or rent users' personal data to any third party for commercial purposes.
Required information may be shared with technical service providers such as payment processors, gaming software providers, and cloud infrastructure partners that support platform operations. All third parties are bound by strict confidentiality agreements.
Waze009 may disclose user information to the relevant authorities when required by law, court order, or official investigation. In such cases, we will only share the minimum information necessary.
User data is not sold to advertisers, not shared with other betting platforms, not used for commercial behavioural profiling, and not transferred to any party unrelated to waze009 platform operations.
Your rights as a user and how to contact us
Every waze009 user has rights over their personal data. You may submit a written request to our support team to exercise any of the following rights:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: If your information is inaccurate or out of date, you may request that we update it.
- Right to Erasure: Under certain circumstances, you may request the deletion of your personal data, subject to legal compliance requirements.
- Right to Object: You may object to the processing of your data for specific purposes such as marketing communications.
- Right to Data Portability: You may request your data in a machine-readable format for transfer to another provider.
If you have any questions about this Privacy Policy or wish to exercise any of the rights above, please contact the waze009 support team. We will endeavour to respond to every request within a reasonable timeframe. For general enquiries, you may also refer to the FAQ us.
Support email: [email protected]
This Privacy Policy may be updated from time to time to reflect changes in privacy practices or legal requirements. Users will be notified of any significant amendments through appropriate channels. Continued use of the platform after an amendment is published constitutes your acceptance of the revised policy.
Still have questions about how we handle your data?
Our FAQ page has answers to many common questions. Register a new account or log in to start using the waze009 platform with peace of mind.